library
white papers:
- Loyalty 4.0: The New World Order For Customer Strategy New!
- Bringing Mobile Segmentation to Life: Applying customer strategy to build stronger relationships via mobile devices New!
- New and Improved: A Futuristic Approach to CPG Loyalty New!
- Low Cost Carriers and Loyalty New!
- Better Business Results from Elite Frequent Flyers
- The Impact of High Oil Prices on Frequent Flyer Programs
- Building Relationships for CPG Brands: Engagement Loyalty: Part Two
- A New Lift for CPG: Engagement Loyalty
- Beyond ROI in Loyalty
- Managing the Risky Business of Marketing
related links: